Moreover, the corrupt installation of the Command Center or Windows may also cause the error under discussion. If if does, then play yourself the below video because you have accomplished an impossible task of getting this faulty, under-developed and maintenance heavy software to work (I do like ACC UI though).Alienware Command Center may not work if you are using an outdated version of Windows or system drivers. Mine actually failed with an info message in red saying to contact DELL, but it didn't seem to matter.Ĩ) At this stage, on my machine, Fusion tab displayed the speaker icon and mixer became available.Īpparently AW988 drivers are not required with the latest ACC, however I'd had issues with the mixer before and got it to work with the drivers.
If you don't have, download the drivers.Ĥ) Install/Repair AW988HWControl - if it asks to restart the machine, do it.ĥ) NOW INSTALL the older version of ACC 5.2.29.0_A00, wait for it to kick in - it may tell you that no supported software has been found, click OK.Ħ) Plug in your USB dongle and turn on your headset.ħ) The above triggered an ACC request for installation of embedded(?) Alienware Sound app - do it. DO NOT INSTALL install the older version before completing the below stepsĢ) Remove AW988HWControl_P2991_2.0.7 (AW988 drivers if you have them). remove the latest suite and clear %APPDATA% and Local, if present, for any Alienware folders. I have an Alienware 18 on Win 10.ġ) Degrade from Alienware-Command-Center 5.2.42.0_A00 to 5.2.29.0_A00 This is what I have done, no idea if it will work on your machines (and to be quite frank why it actually worked on mine when done this way), but I have managed to restore the audio mixer part of Fusion interface following the below steps. Maybe it's a mistake that the audio component is no longer visible. Maybe the update that made the Audio component visible was a mistake so they put a new installation out that does not have the component? They do add a reverb with some generic settings, which make the audio spacey and approaching thick soupy like mud to the ears. The audio enhancements are really just a gain step (or volume bump) in the signal for the most part and not really tonal modifies. will reboot and reinstall to see what happens. Is this the "mixer" that you mention in the title of your post? I would definitely like to see this Mixer component as well - The enhancements are no longer working on my system. It also had a section with some "boosting" dials for general Low, Mid /Treble high frequencies. This is the EQ (looks like a mixer) section with presets and a way to save personal preferences. Noticed this evening that the "audio enhancements" component was no longer visible in AWCC.
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